Return & Exchange
- All items purchased from our online store can be returned or exchanged but the customer must notify us within 3 days of delivery by writing to us at email@example.com or calling/text us at +923112255464.
- If you wish to exchange an item bought at a regular price but is currently on sale, please note that it will be exchanged at the sale price. Similarly, if an item was purchased at a sale price, and if the sale ends, the product will be exchanged at a regular price.
- The return/exchange procedure is of total 14 business days .
- Please note if a refund or exchange request is made after the 14-days’ time-period, we will not be able to process your request. If an already exchanged item is requested to be exchanged again, i.e., exchanging a product for the second time, the customer will pay the return and delivery charges.
- If you want to raise a dispute regarding a product. You will be required to email us photographic evidence of the defective item at firstname.lastname@example.org within 3 days of delivery before any claims can be processed. A replacement will be sent immediately, or money will be refunded to the customer.
- Items that have been tampered with/damaged because of use do not qualify for our Return and Exchange Policy.
- If anything is missing from the package sent to us - such as price tags, labels, original packaging, freebies, and accessories – it will not qualify for our Return and Exchange Policy.
Note: We provide a money-back guarantee if the products returned to meet our Return & Exchange Policy parameters. If an item bought on SALE then the item will be exchanged but there is no refund on sale items.
Note: The Company reserves the right to change the price of any product at any time it deems necessary regardless of ongoing promotions and discount